Exploring Data to Uncover Workforce Needs

The Quality Improvement Center for Workforce Development (QIC-WD) is working with our sites to explore data related to human resources, readiness for change, agency culture and climate, turnover, and secondary trauma among child welfare workers. Learn about our approach to exploring each site’s needs and opportunities for a workforce intervention.


Our Mission

The Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child workforce outcomes. Ultimately, improvements in workforce outcomes can lead to enhanced child and family outcomes for state and tribal child welfare systems.

Recent Blog and News Updates


QIC-WD staff presented “Bridging a River of Good Intentions: Building Research Evidence on Public Child Welfare Workforce Development Practices” at the Annual Conference for the American Society for Public Administration on March 12th in Denver, Colorado.


Watch and listen to Connie Lambert-Eckel, Washington State Acting Assistant Secretary, Children’s Administration, as she explains how frontline staff in Washington will work with the QIC-WD to identify and solve a workforce problem.


We recently convened 47 QIC-WD partners in Louisville to foster relationships, learn from each other, and work to strengthen the child welfare workforce with the best available evidence. Read a few inspirational quotes and messages to guide our work!