Child Welfare Workforce Analytics Institute

The Institute

An Overview of The Institute

In Spring of 2020, the QIC-WD selected 8 public child welfare agencies to participate in a short-term Child Welfare Workforce Analytics Institute (The Institute). The goal was to build partnerships between child welfare and human resources (HR) and to begin conversations about how to leverage the data necessary to examine and address child welfare workforce challenges. Capitalizing on workforce data allows agencies to answer questions such as:

  1. Which recruiting methods or sources lead to the most qualified candidates? Which ones are most effective at finding candidates who are more likely to stay with the agency?
  2. How do candidates’ previous experience or educational background relate to subsequent job performance? Is there potential bias in the hiring process?
  3. What is the internal turnover rate? What is the involuntary turnover rate?
  4. What factors predict whether someone will stay or leave?
  5. Is a new program effective at improving workforce outcomes?

Selected Sites

(hover over each selected site to display the name)

The Institute site map

New Mexico Children, Youth, and Families Department
Missouri Department of Social Services Children’s Division
Michigan Department of Health and Human Services: Children’s Services Agency
Maine Department of Health and Human Services: Office of Child and Family Services
Georgia Division of Family and Children Services
Santa Clara County Department of Family and Children Services
Los Angeles County Department of Children and Family Services
York County Office of Children, Youth, and Families

The selected agencies have been participating in multiple webinars and also attended the virtual Workforce Analytics workshop in summer of 2020. Additionally, each agency was assigned a QIC-WD representative to provide coaching and individualized support as they prepared for the workshop, which culminated in the development of action plans designed to improve an aspect of each agency’s workforce data analytics capacity and practice.