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Using Technology to Reduce the Burden of Paperwork: Preliminary Lessons Learned from the QIC-WD Virginia Site
Posted on October 18, 2019
The Quality Improvement Center for Workforce Development (QIC-WD) partnered with the Virginia Department of Social Services (VDSS) in 2017 to conduct research examining the efficacy of technology interventions aimed at reducing child welfare staff turnove
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Introducing Virginia’s Mobile Solution
Posted on September 11, 2019
The Virginia Department of Social Services (VDSS) and the 18 local departments of social services (LDSS) identified the lack of technological supports to help child welfare workers complete the administrative tasks of their job as a cause of turnover.
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Designing Rigorous Tests of Workforce Interventions in Complex Environments
Posted on September 3, 2019
Public child welfare agencies continually struggle with how to address issues of staff recruitment and retention. Furthermore, very little evidence exists regarding what works to attract, select, and retain talented staff.
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Secondary Traumatic Stress Among Child Welfare Workers
Posted on August 27, 2019
There is growing evidence to suggest that child welfare workers are experiencing high levels of secondary traumatic stress (STS) as a result of exposure to traumatized clients in crisis (e.g., Barbee, et al, 2018). The Quality Improvement Center on Workfo
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