Site Products

The QIC-WD developed a suite of products to summarize the workforce project in each site. The contents were developed by each site’s QIC-WD Workforce, Implementation, and Evaluation (WIE) team, which was involved in all phases of the project, and reviewed by site representatives. The summaries tell the story of what happened in each site as part of their QIC-WD experience. Projects were developed within the context of study, with careful attention to the scope of the project to ensure it could be implemented and evaluated in a relatively short timeframe. The following list describes the products developed for each site.

Site Overview – This document highlights the public child welfare agency structure and how it is organized. It includes information on the size of the child welfare workforce, the scope of the QIC-WD project, and the turnover rate.

Key Findings – A primary goal of the QIC-WD was to evaluate child welfare workforce interventions under real world conditions. These summaries highlight key findings from implementation and outcome evaluations conducted in each site, including results from quantitative and qualitative measures.

Needs Assessment – Each site participated in an extensive needs assessment to identify the root causes of turnover. This process varied by site, took many months, and included a review of existing data and information gathered as part of the needs assessment process. Key findings from that process are summarized in this document. NOTE: Virginia did not engage in a needs assessment project as part of its work with the QIC-WD.

Theory of Change – The QIC-WD WIE team worked with each site to develop a theory of change that documents the team’s thinking about how each intervention (and its implementation) was designed so that various short- and longer-term outcomes would be reached. These documents include a visual that summarizes the linkages that connect the workforce challenge to the expected outcome.

Intervention Overview – This document summarizes the intervention that was selected and implemented. It describes the various elements of the intervention and the goals of the intervention.

Intervention Background – The QIC-WD developed an evidence-informed intervention in some sites and was able to adapt available interventions in other sites. This document describes the research that supports the intervention and describes how the QIC-WD’s work fills an existing research gap.

Implementation Overview – Although each site followed a similar implementation process, this document describes the specific implementation supports used and the steps the sites took to prepare for implementation.

Logic Model –A logic model is a visual representation of the resources used for a program, what the program will look like, and the anticipated results and changes that will be achieved as a result of the program. These tools were used to guide the evaluation of each intervention. (NOTE: Viewing them online makes the font easier to read.)

Evaluation Overview – Each site participated in a process (or implementation) evaluation and an outcome evaluation. This document describes the type of evaluation conducted and highlights the key constructs, variables and outcome measures included in the evaluation.

OnBoarding Program | Eastern Band of Cherokee Indians Public Health & Human Services

Frontline Job Redesign | Louisiana Department of Children and Family Services

Organizational Change Process | Milwaukee Child Protective Services

Addressing Work-related Traumatic Stress | Nebraska Department of Health and Human Services

Supportive Supervision and Resiliency | Ohio Department of Job and Family Services

Competency-based Personnel Selection | Oklahoma Department of Human Services

Case-supportive Technology | Virginia Department of Social Service

Telework | Washington State Department of Children, Youth, and Families