Louisiana Department of Children and Family Services

Department of Children & Families Services Building a Stronger Louisiana

Site Profile

This two-page summary provides an overview of the site’s workforce and its challenges retaining child welfare workers. Learn more about the intervention selected to strengthen the workforce and the evaluation that will be conducted 2019 – 2021 to increase our collective understanding of how to improve child welfare workforce outcomes.


Project Video

The Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce worker turnover. DCFS worked with the QIC-WD to create a new job, the Child Welfare Team Specialist, and reorganize workers into Permanency and Prevention teams. This video discusses the challenges DCFS faced related to turnover and how the job redesign is changing the way they work. DCFS staff share their experience with the intervention being tested by the QIC-WD.



WIE Team

Michelle Graef
Workforce Lead
Mark Ells
Implementation Lead
Cynthia Parry photo
Evaluation Lead