Eastern Band of Cherokee Indians Family Safety Program

The QIC-WD evaluation was conducted with the support of the Eastern Band of Cherokee Indians Family Safety Program (EBCI FSP) to determine if an Onboarding intervention was effective in improving workforce outcomes.

Research Questions

The evaluation of the newly developed onboarding program for the Eastern Band of Cherokee Indians Family Safety Program (EBCI FSP) was designed to understand both implementation and early outcomes. Examples of primary implementation questions from the new employee’s perspective included:

The QIC-WD coordinated with the Eastern Band of Cherokee Indians (EBCI) Family Safety Program (FSP) to create an onboarding program for child welfare social workers. The intervention was designed to address role clarity, social integration, and understanding of Cherokee history and culture for new hires. (For more information see the Site Overview.) The 5-week onboarding program included activities completed by the new employee, his/her supervisor, and other FSP team members. Onboarding program elements included:

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview

Sneak Peek: Eastern Band of Cherokee Indians' (EBCI) Onboarding Manuals for Employees and Supervisors
This post highlights elements of the EBCI's new 5-week onboarding process for new social workers.
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EBCI Progress Update - Developing an Onboarding Program
The Eastern Band of Cherokee Indians’ Family Safety Program is working with the QIC-WD to create and evaluate an onboarding process for new hires. This update describes the intervention and some early lessons learned by the site implementation team.
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Eastern Band of Cherokee Indians' journey to become a QIC-WD Site

A summary of the inception of the Eastern Band of Cherokee Indians (EBCI) Family Safety Program and the role of the QIC-WD in helping to strengthen their workforce.

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Eastern Band of Cherokee Indians Selects a Workforce Intervention: Onboarding
The Family Safety Program (FSP) serves the Eastern Band of Cherokee Indians (EBCI) to provide high quality and innovative care, utilizing an integrated model to ensure client access to behavioral health services and targeted case management.
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Eastern Band of Cherokee Indians: New Employee Onboarding Process
A brief overview of what we know about the connection between onboarding and worker retention
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QIC-WD Site Intervention Selection – Fall 2018
The QIC-WD sites have selected their workforce interventions! Learn about the range of interventions that will be implemented and tested to build knowledge about what works to improve worker retention in the field of child welfare.
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