Quality Improvement Center for Workforce Development

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The Quality Improvement Center for Workforce Development (QIC-WD) is charged with synthesizing workforce research and identifying workforce-related issues that many public child welfare agencies are grappling with. Our team includes experts in Industrial/Organizational Psychology, Child Welfare, Social Work, Public Policy, and Public Health who bring a wealth of experience to our site work. Based on our collective expertise and work with QIC-WD sites, we have created QIC-Takes. This series summarizes key issues, documents what we're seeing in the field, and makes recommendations for future action by child welfare decision makers.

The Impact of Leadership Turnover on Child Welfare Workforce Initiatives
Posted on June 9, 2023

Leadership turnover happened throughout the QIC-WD sites. This QIC-Take summarizes what we observed related to managing leadership turnover to help maintain a workforce initiative.

Virtual Training in Child Welfare
Posted on March 31, 2023

A summary of what QIC-WD sites and team members experienced as child welfare agencies shifted to and learned about delivering training virtually.

Addressing the Disconnects Between HR and Child Welfare
Posted on April 15, 2022

Working with child welfare agencies, agency representatives have indicated that opportunities for increased collaboration with Human Resources exist and that closer working relationships would enhance efforts to address the child welfare workforce needs.

Supervision in a Virtual Workplace
Posted on February 16, 2022

How are supervisors managing a virtual workforce? This QIC-Take summarizes current strategies and suggestions to best support supervisors.

Worker Turnover is a Persistent Child Welfare Challenge - So is Measuring It
Posted on January 24, 2022

This QIC-Take summarizes some of the challenges with measuring turnover across and within states and concludes with recommendations on what jurisdictions can do to better understand and use their turnover data.

Untapped Potential for Child Welfare Administrative Data
Posted on December 1, 2021

This QIC-Take highlights some of our observations of opportunities worthy of consideration during system redesigns or implementation of expanded data exchanges to answer workforce questions and related child welfare outcomes.