Turnover

The Challenge of Measuring Turnover in Child Welfare

To address the challenge of turnover in child welfare it is important to understand why people leave, when they leave, and what we know about the workforce. This video explores what agencies can do to better measure and understand turnover. 

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Types of Turnover

Megan Paul, QIC-WD Workforce Lead, describes three different ways of looking at turnover: internal vs. external, voluntary vs. involuntary, and functional vs. dysfunctional.

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Standardized Competency-based Hiring Process

The Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights how they created their new competency-based selection process and shares the experiences of staff and leaders who’ve participated in the new process.

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Impact of Secondary Traumatic Stress on the Child Welfare Workforce

This video features child welfare workers and supervisors discussing how work-related secondary traumatic stress (STS) impacts them personally and professionally.

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Turnover v. Intent to Leave

This video captures QIC-WD evaluation team members discussing turnover data. They talk candidly about measures of “intent to leave” and what child welfare workers ultimately do, such as change jobs, get promoted, or leave the child welfare agency. The team also shares what the QIC-WD is doing to capture and measure these workforce decisions.

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Connecting HR and Child Welfare Data

Child welfare and human resources (HR) data need to be connected to answer important workforce questions. This video highlights some of the common challenges when trying to link the two data sets and how the QIC-WD is overcoming those challenges.

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The Critical Role of Child Welfare Workers

 

"Social workers are the unsung heroes..." This video highlights the critical role that child welfare workers play on the frontlines - they manage threats and work everyday to keep children safe. 

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Nebraska Is Building a Resilient Workforce

The Nebraska Department of Health and Human Services’ Children and Family Services (CFS) partnered with the QIC-WD to strengthen its child welfare workforce. The team created CFS Strong to address secondary traumatic stress (STS). This video features CFS staff discussing how STS impacts their job and how CFS Strong is designed to address it. The QIC-WD is studying this intervention and will report on evaluation results in the future.

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QIC-WD Workforce Interventions

This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part of the QIC-WD project. It also summarizes the interventions selected to address a variety of workforce strategies.

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Why the Ohio DJFS wants to be part of the QIC-WD

A representative of the Ohio Department of Job and Family Services (ODJFS) discusses concerns about child welfare worker recruitment and retention and partnering with the QIC-WD as part of a research project.

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