Organizational Change in Action

The Division of Milwaukee Child Protective Services worked with the QIC-WD to address organizational culture and climate. This video highlights the experience of workers, supervisors, and administrators who were involved in ARC, an intervention to bring worker voice to agency decision making.

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The Importance of Communication When Implementing Workforce Changes

“Communication is the key to success…” Listen to QIC-WD site representatives from Washington, Louisiana, Virginia, and Milwaukee, WI talk about the strategies they used to introduce and support a workforce initiative in their child welfare agency.

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Why the Division of Milwaukee CPS wants to be part of the QIC-WD

A representative of the Division of Milwaukee Child Protective Services (CPS) discusses how the county believes that working with the QIC-WD can help them to achieve a strong and stable workforce.

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