Virginia Case-Supportive Technology

The Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their child welfare workforce. This video, recorded virtually, highlights the experience of workers and supervisors that used transcription services and a mobile application to improve their ability to work outside the office.

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The Importance of Communication When Implementing Workforce Changes

“Communication is the key to success…” Listen to QIC-WD site representatives from Washington, Louisiana, Virginia, and Milwaukee, WI talk about the strategies they used to introduce and support a workforce initiative in their child welfare agency.

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Leaders from the Virginia DSS discuss being part of the QIC-WD

The Virginia Department Social Services (DSS) recognizes they need well-equipped child welfare workers and hope that working with the QIC-WD will provide the necessary tools and evidence to strengthen their workforce.

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