Implementation

Washington Progress Update – Telework in Action
The Washington site is working with the QIC-WD to design, implement, and study telework as a strategy to support and retain the child welfare workforce. This post provides an update on their progress and summarizes early lessons learned.
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EBCI – Progress Update
The Eastern Band of Cherokee Indians’ Family Safety Program is working with the QIC-WD to create and evaluate an onboarding process for new hires. This update describes the intervention and some early lessons learned by the site implementation team.
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Coach Ohio - The View from the Site Implementation Manager
The Ohio Site Implementation Manager shares his experience leading their QIC-WD project, Coach Ohio.
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Texas Decreased Caseworker Turnover. The QIC-WD is Implementing and Testing Some of Their Strategies and Building Evidence
The QIC-WD is dedicated to building evidence. Foundational work in the early years of the Center included combing the literature from multiple fields (e.g., business, education, industrial-organizational psychology) to inform strategies to strengthen the
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Mobile Solution Roll Out Update (November 2019)
Virginia’s mobile solution, COMPASS, allows case carrying child welfare workers and supervisors (known as family service specialists) to capture and manage case notes from the field.
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Using Technology to Reduce the Burden of Paperwork: Preliminary Lessons Learned from the QIC-WD Virginia Site
The Quality Improvement Center for Workforce Development (QIC-WD) partnered with the Virginia Department of Social Services (VDSS) in 2017 to conduct research examining the efficacy of technology interventions aimed at reducing child welfare staff turnove
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Introducing Virginia’s Mobile Solution
The Virginia Department of Social Services (VDSS) and the 18 local departments of social services (LDSS) identified the lack of technological supports to help child welfare workers complete the administrative tasks of their job as a cause of turnover.
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Conducting Comprehensive Workforce Needs Assessments in Child Welfare
Check out this article, "Conducting Comprehensive Workforce Needs Assessments in Child Welfare," by the QIC-WD team.
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logic model
Using a Logic Model to Guide Workforce Interventions
The QIC-WD uses logic models—visual representations that depict the resources that go into and expected results that will come out of the implementation of a program—to guide the implementation and evaluation of the selected interventions.
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Washington: Telework
Washington’s choice to examine telework as a means of strengthening its child welfare workforce.
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