Case-supportive Technology

Virginia Department of Social Services
Virginia Department of Social Services Division of Family Services

The Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their child welfare workforce. This video, recorded virtually, highlights the experience of workers and supervisors that used transcription services and a mobile application to improve their ability to work outside the office.


Site Resources

These resources provide an overview of the QIC-WD’s work with the site. Resources include manuals, guidance documents, logic models, and other implementation tools as well summaries of the intervention, evaluation, implementation, and theory of change.


Site Profile

This two-page summary provides an overview of the site’s workforce and its challenges retaining child welfare workers. Learn more about the intervention selected to strengthen the workforce and the evaluation that will be conducted 2019 – 2021 to increase our collective understanding of how to improve child welfare workforce outcomes.



WIE Team

Mark Ells
Implementation Lead
Dana Hollinshead
Evaluation Lead
Anita Barbee
Evaluation Lead