Mobile Solution Roll Out Update (November 2019)
Virginia’s mobile solution, COMPASS, allows case carrying child welfare workers and supervisors (known as family service specialists) to capture and manage case notes from the field.
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Virginia Rolls Out a Mobile Solution
A local news story from WSLS highlights how the Virginia Department of Social Services (VDSS) is implementing a mobile solution to reduce the burden of paperwork on child welfare workers.
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Using Technology to Reduce the Burden of Paperwork: Preliminary Lessons Learned from the QIC-WD Virginia Site
The Quality Improvement Center for Workforce Development (QIC-WD) partnered with the Virginia Department of Social Services (VDSS) in 2017 to conduct research examining the efficacy of technology interventions aimed at reducing child welfare staff turnove
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Introducing Virginia’s Mobile Solution
The Virginia Department of Social Services (VDSS) and the 18 local departments of social services (LDSS) identified the lack of technological supports to help child welfare workers complete the administrative tasks of their job as a cause of turnover.
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