Ohio Department of Job and Family Services

Coping with Secondary Traumatic Stress

This video features child welfare workers and supervisors discussing the coping skills they use to address secondary traumatic stress (STS).

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Supportive Supervision and Resilience Alliance to Address Secondary Trauma in Ohio: Preliminary Findings on Impact
Read about positive early findings related to coping, work-life balance, job satisfaction, intentions to stay, intentions to leave, and secondary traumatic stress.
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Coach Ohio, a multi-level supportive supervision intervention, was designed as part of the QIC-WD project to help child welfare staff within the six Ohio implementation counties prevent and mitigate the effects of burnout, secondary trauma, employee dissatisfaction, and disengagement from families and children served by the agencies (for more information see the Site Overview). Coach Ohio initially included two components:

The Ohio Department of Job and Family Services (ODJFS), through the Office of Families and Children (OFC), is responsible for Ohio’s state-supervised, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. Sixty-three agencies are housed in a county ODJFS department, overseen by county commissioners, and 22 children services boards are stand-alone child welfare agencies overseen by citizens appointed by county commissioners.

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview

Implementation Overview - Supportive Supervision and Resiliency
The QIC-WD worked with the Ohio Department of Job and Family Services (ODJFS), through the Office of Families and Children (OFC), to establish an implementation team to lead the development and implementation of their intervention .
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Ohio Progress Update - Addressing Secondary Traumatic Stress and Providing Supportive Supervision
Coach Ohio is a multi-level supportive supervision intervention. This post summarizes the intervention and lessons from the first year of implementation.
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How can our mission be fully accomplished by staff that are experiencing secondary trauma and burnout?
A supervisor from Summit County shares her experience with Resilience Alliance and supportive supervision, Ohio's workforce intervention that is being tested by the QIC-WD.
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My Experience with Resilience Alliance in Ohio
This blog post is written by a caseworker in Ohio who is participating in the state's workforce strengthening initiative. She describes the impact of turnover and her experience with Resilience Alliance and supportive supervision.
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Coach Ohio - The View from the Site Implementation Manager
The Ohio Site Implementation Manager shares his experience leading their QIC-WD project, Coach Ohio.
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