Ohio Department of Job and Family Services

The QIC-WD evaluation was conducted with the support of the Ohio Department of Job and Family Services to determine if a Supportive Supervision and Resiliency intervention, known as Coach Ohio, was effective in improving workforce and child welfare outcomes.

Coping with Secondary Traumatic Stress

This video features child welfare workers and supervisors discussing the coping skills they use to address secondary traumatic stress (STS).

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Supportive Supervision and Resilience Alliance to Address Secondary Trauma in Ohio: Preliminary Findings on Impact
Posted on July 21, 2021

Read about positive early findings related to coping, work-life balance, job satisfaction, intentions to stay, intentions to leave, and secondary traumatic stress.

The Ohio Department of Job and Family Services (ODJFS), through the Office of Families and Children (OFC), is responsible for Ohio’s state-supervised, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. Sixty-three agencies are housed in a county ODJFS department, overseen by county commissioners, and 22 children services boards are stand-alone child welfare agencies overseen by citizens appointed by county commissioners.

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview.

Implementation Overview - Supportive Supervision and Resiliency
Posted on April 30, 2021

The QIC-WD worked with the Ohio Department of Job and Family Services (ODJFS), through the Office of Families and Children (OFC), to establish an implementation team to lead the development and implementation of their intervention .

Ohio Progress Update - Addressing Secondary Traumatic Stress and Providing Supportive Supervision
Posted on October 12, 2020

Coach Ohio is a multi-level supportive supervision intervention. This post summarizes the intervention and lessons from the first year of implementation.

How can our mission be fully accomplished by staff that are experiencing secondary trauma and burnout?
Posted on August 31, 2020

A supervisor from Summit County shares her experience with Resilience Alliance and supportive supervision, Ohio's workforce intervention that is being tested by the QIC-WD.

Read more about Supportive Supervision and Resiliency

My Experience with Resilience Alliance in Ohio
Posted on June 12, 2020

This blog post is written by a caseworker in Ohio who is participating in the state's workforce strengthening initiative. She describes the impact of turnover and her experience with Resilience Alliance and supportive supervision.