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The Challenge of Measuring Turnover in Child Welfare

To address the challenge of turnover in child welfare it is important to understand why people leave, when they leave, and what we know about the workforce. This video explores what agencies can do to better measure and understand turnover. 

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Types of Turnover

Megan Paul, QIC-WD Workforce Lead, describes three different ways of looking at turnover: internal vs. external, voluntary vs. involuntary, and functional vs. dysfunctional.

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Standardized Competency-based Hiring Process

The Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights how they created their new competency-based selection process and shares the experiences of staff and leaders who’ve participated in the new process.

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The Importance of Supporting Supervisors

Supervision is an important element of the child welfare workforce. Supervisors from across the QIC-WD sites discuss what they need to support child welfare workers.  

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