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The Eastern Band of Cherokee Indians worked with the QIC-WD to develop an onboarding program. This video highlights the experience of workers, supervisors, and leaders who speak to the importance of cultural understanding and implementing a process that introduces workers to all functions of the agency as well as the job.

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The Importance of the Relationship with Police and the Courts

Child welfare workers need good relationships with law enforcement and the judiciary. This 1.5-minute video highlights workers as they discuss how these relationships impact their work.

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The Challenge of Measuring Turnover in Child Welfare

To address the challenge of turnover in child welfare it is important to understand why people leave, when they leave, and what we know about the workforce. This video explores what agencies can do to better measure and understand turnover. 

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Types of Turnover

Megan Paul, QIC-WD Workforce Lead, describes three different ways of looking at turnover: internal vs. external, voluntary vs. involuntary, and functional vs. dysfunctional.

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